We’re proud to announce that our innovative tools are now available to customers on the BigCommerce platform.
Reduce churn, increase CLTV, and lower acquisition costs with a suite of tools for rewards, loyalty tiers, and referrals.
Your retention strategy matters. It costs around five times as much to attract a new customer as it does to keep an existing one, while just a 5% increase in retention can boost your revenue by up to 95%.
Influence.io drives repeat custom through meaningful engagement. With a tailored rewards program, personalized incentives, and VIP treatment, you can build long-term loyalty and maximize revenue.
Our latest integration makes all of this accessible to BigCommerce merchants.
We’ve been helping Shopify merchants boost retention for two years. And now we’re proud to offer the same innovative tools to customers on the BigCommerce platform.
Whether you’re building a loyalty program from scratch or switching from another app, Influence.io has everything you need for a profitable retention strategy.
Increase purchase frequency and average order value (AOV) with a fully customizable points program.
How you assign points is up to you. For points per purchase, these can vary according to product. For example, you might assign more points to products with a higher profit margin, or to a particularly competitive line.
And it’s not just sales you can incentivize. Points can be based on a number of triggers including:
You can even reward customers for visiting a specific URL, or set up your own bespoke earn rules.
For redemption, there’s multiple options here too. These include percentage and fixed amount discounts, free shipping and product giveaways. And with our donation redemption rule, customers can turn their points into positive change by giving to a charity of your choice.
Loyalty tiers are a great way to engage high value customers. By offering premium benefits and VIP rewards, you create a sense of exclusivity that strengthens their loyalty.
You also encourage them to up their spending habits. The more they interact with your brand, the higher their tier level, and the more benefits they receive.
As with our points based program, loyalty tiers are customizable. Build a system that works for your brand, with rewards that suit your customer base.
With referral marketing, you get a retention tool and a form of low cost acquisition.
We’ve made it easy to generate unique referral links for existing customers. They can share these via email, SMS and social media, in the process extending your reach to their network.
Referrals convert at 3 - 5 times the rate of other acquisition channels. Not only that, referred customers have a 37% higher retention rate.
It’s an effective way to grow a profitable customer base, while rewarding brand advocates for their existing loyalty.
The StampCard is our digital take on a familiar concept. Virtual stamps are awarded for every qualifying purchase, with rewards given for each full card.
It’s easy to set up, with stamps customizable to suit your niche.
If you’re looking to test the waters with loyalty, StampCard is ideal as a standalone feature. It’s a simple way to learn more about typical spending habits and what rewards customers value. With this information to hand, you can make more informed decisions on your wider retention strategy.
Aside from our range of innovative tools, there’s a host of benefits to choosing Influence.io.
Plug in and play: you can launch a bespoke loyalty program in minutes with our user friendly set-up and installation process. Choose from full page, pop-up and floating widgets, all customizable to your brand.
Simple migration: if you're switching from another provider, our import process is seamless. Transfer existing customer data like point balances and tier levels with ease.
Unlimited order values: we’ve designed our product to support merchants of all sizes, with no restrictions on growth. That means, with all paid plans, there’s no cap on the number of orders that you can process each month.
Powerful integrations: we don’t just work with BigCommerce. We offer seamless integration with leading eCommerce tools like Klaviyo, Gorgias, REVIEWS.io and more. That means you can streamline workflows and leverage data across your tech stack.
Affordable pricing: Free, Starter, Plus and Enterprise plans are all available, with no hidden costs. There’s also discounted rates available for existing REVIEWS.io customers.
We know we’re not your only option. You have multiple loyalty apps to choose from as a BigCommerce merchant.
But what you’ll find with us is a level of innovation and customer support that breaks the mold.
We’re always looking to advance our product with new features and functionality. And our development team is super responsive to feedback. We're here to help you create standout experiences that drive repeat custom.
For help connecting Influnce.io to your BigCommerce store, check out our support article. Or, if you’d like to see our product in action, book a free demo with our friendly sales team. It’ll take no more than 30 minutes of your time to see why Influence.io is the best loyalty app for BigCommerce.