Information Collected from Influence.io
We may receive and collect certain Information furnished by the visitor's browser or otherwise by their access device (“Device Information”), such as:BrowserOperating SystemMobile Device (e.g., device identifier, mobile operating system, etc.) IP address (stored in anonymized form) Page Accessed Geographic Location Time of visit (by day, week, and duration) Whether the visitor is a new or return visitor
Other such Information as may be delivered or shared by the applicable browser or access software or device.
We may also receive certain information regarding visitors from the prior website visited by such visitors (“Referral Information”).For instance, If a Influence.io Visitor navigates to the Influence.io Website from another website, Influence.io may receive certain information from the referring website (i.e., the last website the visitor visited before visiting the Influence.io Website) as part of the Hypertext Transfer Protocol ("HTTP") request. For example, if a Influence.io Visitor navigates to the Influence.io Website from a search engine, Influence.io may receive information contained in the referring URL for the applicable search query, such as the terms the Influence.io Visitor was searching for before visiting the Influence.io Website.
Registration Information from Influence.io
Information Collected by or on Behalf of Our Clients via the Service
Influence.io Clients use the Service to obtain information regarding how Client Site Visitors to their Client Sites are interacting with such Client Sites. This Service allows a Influence.io Client to evaluate and potentially modify its Client Site based on its findings regarding Client Site Visitors use and interaction with the Client Site. Please note that Influence.io itself uses the Influence.io Service to obtain insights into Influence.io Visitors' activities on http://www.Influence.io
. Accordingly, Influence.io is the Controller of such Information regarding Influence.io Visitors.Types of Client Visitor Information. Influence.io Clients may use the Service to collect, store, and analyze Client Visitor Information, on the Client’s behalf as the Controller of such Client Visitor Information, on Influence.io's servers, as the Client’s Processor of such Client Visitor Information. Such Client Visitor Information is transmitted in encrypted form, and pursuant to applicable data transfer provisions further described below. The Service may process such Client Visitor Information on behalf of the Client, to perform analyses and produce reports for the Influence.io Client. The interactions that may be recorded or analyzed (“Recorded Interactions”) may include mouse scrolls and clicks by a Client Site Visitor; keystrokes entered by a Client Site Visitor; and/or pages viewed or visited by a Client Site Visitor, including the duration of such visits. Recorded Interactions may also include images of the Client Site that are recorded during the Client Site Visitor’s interactions with such Client Site, such as, by way of example, images of forms displayed or populated by the Client Site Visitor on the Client Site, or other multimedia content that may be posted by Client Site Visitors. Such Client Visitor Information may also include Device Information and/or Referral Information from the Client Site Visitor.
Our Clients' Use of Client Visitor Information
Our Processing of Client Visitor Information
As the Processor of Client Visitor Information, we will process Client Visitor Information only in compliance with the applicable Client’s instructions regarding the processing of Client Visitor Information, including any applicable Terms, but subject to applicable laws and regulations regarding such Client Visitor Information, and as otherwise required by applicable law and regulations.
Regarding Personally Identifying Information of Client Site Visitors. Influence.io's Service is not designed to knowingly collect or extract from Client Visitor Information (including any Recorded Interactions or Device Information received from Client Sites through the Service) information that could be used to personally identify Client Site Visitors, such as a Client Site Visitor’s name, address or phone number ("Personally Identifiable Information") when a Client Site Visitor visits a Client Site that uses the Influence.io Service. In particular, Influence.io does not attempt to identify, decipher, access, or associate Personally Identifying Information regarding a Client Site Visitor from any Recorded Interactions or Device Information, provided that Influence.io may receive Referral Information, as noted above. Influence.io includes tools to enable Clients to preempt the collection of or remove sensitive data from the Influence.io Service, to be set by the applicable Clients as the Data Controllers.
Influence.io Does Not Collect Visitor Information Across Multiple Sites
Influence.io Does Not Collect or Aggregate Information About Visitor Behavior on Multiple, Different Websites.
Retention and Deletion of Client Visitor Information
Influence.io's Sharing and Disclosure of Influence.io Visitor Information and Client Visitor Information
.Our Affiliates. We may share Information hereunder with our corporate affiliates provided that such affiliates are obligated, contractually or otherwise under applicable laws, to be bound by our obligations with respect to such Information.Change of Control. If Influence.io, or substantially all of its assets, is acquired by another company or successor entity, the Information hereunder will be one of the assets transferred or acquired by the purchaser or successor. You acknowledge that such transfers may occur, and that any purchaser of or successor to Influence.io or its assets may continue to collect, use and disclose your Information as set forth in this policy.Payment Processors. Like many companies that accept payment by credit card, Influence.io relies on third-party payment processors to process financial payments. When you make payments to Influence.io to obtain or use Influence.io's products or services, Influence.io may share Personally Identifiable Information, such as your name, address, and credit card information, with qualified third parties in order to process your order.Law Enforcement/Legal Process. Influence.io reserves the right to disclose any Information (including Personally Identifiable Information): (1) to comply with any law, regulation, or legal request, if and to the extent that we reasonably believe disclosure is in accordance with or required by any applicable law, regulation or legal process; (2) to enforce, apply, or investigate breaches of the Terms or other agreements; or (3) protect the rights, property, user experience, or safety of Influence.io, our employees, our users, our Clients, or others.Aggregated, Anonymized, Pseudonymized, or De-identified Information. We may disclose or use aggregated, anonymized, pseudonymized, or otherwise de-identified Information for any purpose.
Transfer of Data Abroad; International Users
Security and Protection of Visitor Information and Client Information
Policy Concerning Children Under Age of 16
Influence.io does not knowingly or intentionally collect Personally Identifiable Information from children under 16. If we learn that we have Personally Identifiable Information of a child under age 16, we will remove it. If you believe we have Personally Identifiable Information about a child under the age of 16, please notify us at support@Influence.io
For More Information / Your Information Rights
. Access to Personally Identifiable Information or other Information Stored at Influence.io at any time, a Influence.io Client or Influence.io Visitor may access and/or modify their Personally Identifiable Information or other Information stored by Influence.io on their behalf, to enable them to access, rectify and restrict processing of their respective Information, and allow them to export their Information, by accessing their Influence.io account and contacting us at support@Influence.io
. California Information Rights. Under California Civil Code Section 1798.83 (the “Shine the Light” law), California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us once per calendar year certain disclosures about the personal information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of personal information, and the names and addresses of those businesses with which we shared personal information, for the immediately prior calendar year (e.g. requests made in 2019 will receive information regarding 2019 sharing activities). To make such a request, please send an email to support@Influence.io
with a subject line of “Request for California Privacy Information.” Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.