Product Updates

February 20, 2024
New

Redeeming Points for Shopify Subscriptions!

We now support redeeming points for subscription discounts, allowing points to be redeemed for: amount off, percentage off, and free shipping.
More
February 7, 2024
New

Introducing The Digital StampCard!

The StampCard enables businesses to offer a seamless digital stamp card experience for both physical and online transactions.
More
November 15, 2023
New
Integration

The Google Wallet integration is now live for Loyalty Cards!

We now support Google Wallets so that you can add personalised loyalty cards straight into your digital wallet on your phone. This allows quick access without the need to visit the website to obtain the QR code to scan in store.
November 7, 2023
New

New! 50% Off Influence.io for 12 Months - BFCM 2023 Offer Terms

This BFCM, we're offering an exclusive discount to help merchants increase CLTV and loyalty with Influence.io
More
October 26, 2023
New
Integration
Improved
Feature

New! Trigger General Purpose Earn Rule From Shopify Flow Action

Trigger General Purpose Earn Rule from Shopify Flow actions for enhanced flexibility and functionality.
More
October 26, 2023
New
Feature

New! Donation Redeem Rule

Our latest redemption feature enables shoppers to exchange their points for charitable donations to the merchant's chosen charity.
More
October 25, 2023
New

New! Efficient File Upload for Earn Rules with Launcher API

Discover our new, efficient file upload process for Earn Rules using the Launcher API.
More
October 16, 2023
Improved

Trigger Earn Rule Modals Through Custom Events

Improved earn rule visibility by implementing a custom code snippet, enabling the earn rule to appear in multiple areas of your site.
More
October 11, 2023
New
Improved

Point Activity - Export Filtering

You can now filter by earn rules, redeem rules and dates. This should allow you to do further analysis and auditing external from our platform should you wish.
October 11, 2023
New

New! Tier Retrieval via Unique IDs in the Launcher API

We've rolled out an API enhancement for custom widgets, allowing clients to retrieve individual tiers using unique IDs.
More
October 10, 2023
Improved

Improved Stability for Shopify Imports

Improved stability of importing your customers, products, and collections from Shopify on Sign Up.
More
October 10, 2023
New

Reward the Collection of Review Attributes!

With the Influence.io X REVIEWS.io integration, you can now reward your customers for including detailed Review Attributes in their feedback!
October 5, 2023
Improved

Improvements to General Earn Rule

Set General Purpose Earning Rule to 'Once per Customer' for more customization and easy confirmation on redemption.
More
September 19, 2023
New

New! In Store Loyalty Cards

Introducing plastic loyalty cards that seamlessly link with your Apple Wallet, offering the choice of either method for in-store shop transactions, with scanned customer information for point collection.
September 18, 2023
New
Integration

Influence.io X Attentive

Introducing the integration of Influence.io and Attentive, which enhances SMS campaigns by enabling precise customer segmentation, crafting influential messages, and leveraging personalized data for maximum engagement.
More
Support Article
September 18, 2023
Improved

Point expiry updated!

In this update, we're simplifying our loyalty program by basing point expiry on your points, referrals, and loyalty level, and if you've used another loyalty program before, you can transfer your points while keeping the same expiry dates for a better overall experience.
September 18, 2023
Feature

Email Address Update!

We have launched a feature to allow you to use your own email address as the sender email address for our notification emails.
September 13, 2023
New

New Webhook Topic - Tier Entry Reward

Introducing the Tier Entry Reward webhook topic, where Influence.io generates unique discount codes for you, but it's crucial to make these codes live on your storefront for effective redemption by customers.
September 12, 2023
New
Integration

The Apple Wallet integration is now live for Loyalty Cards!

You can now add personalized loyalty cards to your Apple Wallet for easy access by uploading an icon and enabling the "Add to Apple Wallet" button in the Loyalty Card editor.
September 12, 2023
Improved
New

Excluding Products with Collections

We've made it easier to manage loyalty programs by allowing the exclusion of entire product collections from order earn rules.
September 11, 2023
New
Integration

Influence.io X Gorgias Integration

The Influence.io integration with Gorgias empowers intelligent customer segmentation, personalized communication, prompt issue resolution, and feedback utilization, enhancing your loyalty program's effectiveness and customer engagement.
More
September 1, 2023
Fix

Bug Fix: Shopify Third-Party App Compatibility

In our recent update, we've resolved compatibility issues with certain Shopify apps that were inadvertently disrupting our API and JavaScript functionality, ensuring a smoother online shopping experience and enhancing upselling and cross-selling capabilities
August 31, 2023
Improved

Improved - CTA Buttons!

In this update, we've enhanced CTA buttons to support both relative URLs (like "/about") and absolute URLs (like "https://yourwebsite.com/about"), making it easier to create flexible buttons that adapt to different domains for Shopify shops running on multiple sites.
August 29, 2023
New
Feature
Widget

Inclusion & Exclusions of Paths

We've introduced path-based toggle options, enabling users to exclude pop-ups and floating widgets from all pages except specific ones using the blacklist or include them solely on chosen pages with the whitelist.
August 29, 2023
Improved

Customer History Improvement

We've improved the Customer History tab to show all rewards, including Tier Entry Rewards, Redeemed Rewards, and Referral Rewards, giving you a clearer view of your customers' rewards history compared to the previous version that only displayed Redeemed Rewards.‍
August 29, 2023
Improved

Customer Privacy Update!

In this update, we've made it easier to protect customer privacy and follow GDPR rules by letting you remove sensitive info and manage customer data directly through our platform, without losing their points and redemption history.
August 28, 2023
Fix
Improved

Restored Shopify Installation & Data Access

Revived hassle-free widget installation instructions and resolved a previous Shopify bug, enabling comprehensive customer insights for better engagement.
August 24, 2023
Improved

Increased Security - Disabling Logins From Dashboard

The update enhances security by disabling logins from the REVIEWS.io dashboard or collaborators, ensuring stricter access control and preventing unauthorized access.
August 23, 2023
New

All Reward Types Now Displayed on Customer Page!

With this update, the customer page now displays all rewards, including review rewards, tier-entry rewards, referral rewards, and redeems rewards.
August 22, 2023
New
Improved

Manual Install Instructions

There are now manual install instructions on full-page widget in case the automatic install fails.
August 22, 2023
New

Blocking Customers

You can now block customers from participating in the loyalty program.
August 22, 2023
Fix

Fixed - Changing Account Email

We resolved an issue so users can now seamlessly change their account email with ease.
August 17, 2023
New

Widget Editor Install Button!

The widget editor now includes a dedicated install button, streamlining the process.
August 4, 2023
Fix

Loyalty Cards Alignment

We've fixed an issue where loyalty cards were left-aligned within the in-app block, they are now center-aligned by default.
August 4, 2023
New

New! Minimum Spend Earn Rule

With this update, you can now set a minimum spend threshold within the place and earn rule.
July 31, 2023
New
Improved

Enhanced Webhook Data Enrichment

Our API and webhook now offer improved data enrichment by including the product object in the product discount webhook.
July 27, 2023
Improved

Open Widget Event Trigger

You can now trigger the "influenceio:openWidget" event to manually activate the widget for improved engagement, as the deprecated "openWidget" event is phased out for enhanced compatibility and performance.
July 27, 2023
New

Combined Discount Codes!

Effortlessly locate and combine Shopify store-enabled discount codes, enabling multiple code usage for amplified savings and a smoother shopping experience.
July 21, 2023
New

Reward Points for Reviews Surveys

You asked, we listened! Now, you can reward your customers for completing review surveys. Boost engagement and gather valuable insights like never before.
July 20, 2023
Improved

Referral Completion Reliability

In this update, we've strengthened the reliability of our referral completion process and introduced the ability to integrate custom code snippets for instant widget interaction notifications.
July 12, 2023
Improved

Headline Referral Statistics

The headline stat regarding the benchmark redemption rate has been restructured, providing a more concise and informative insight as well as the benchmark analysis being even more accessible and user-friendly
July 11, 2023
Feature

Loyalty Cards Feature

The Loyalty Card allows you to access the customer's account straight away, without needing to check their email, so you access their points & redeem any rewards in-store.
Learn more
July 9, 2023
New

New! File Upload Earn Rule

This earn rule allows customers to upload a file within the widget, to be sent to your team to approve or deny points.
Read more
July 3, 2023
Improved

Points Earned & Redeemed Webhooks Improvement!

With the inclusion of earn and redeem rules, users no longer need to make additional API calls for essential information. 
June 30, 2023
Improved
New

Customer Search Upgrade

A more reliable customer search on the customer list page, streamlining response times and boosting satisfaction. 
June 19, 2023
New
Feature

Earn & Redeem Rule Charts

Users can easily track how many times that their merchants hit the earn rule while shopping and can click to view details. 
June 19, 2023
New

Track Your Customer’s Tier Progress

The latest addition to the dashboard allows users to log in and track the progress of their customers to see how far away they are from the next tier.
June 15, 2023
New
Feature

New! Product Image Selection Redeem Rule

The product-specific redeem rule improves the points redemption process by directly linking the product image users are redeeming points for.
June 14, 2023
New
Feature

Add Collaborators with New Feature!

Influence.io introduces user groups for team access and defined permissions, optimizing workflow and productivity.
Learn more
May 29, 2023
Feature
New

Increase Reward Redemption Rates with New Shopify Plus Checkout Widget

We have created a new checkout widget for Influence.io that allows customers can spend points, and also see their current unused rewards as they are checking out.
May 15, 2023
Feature
Improved

Earn Rule Cooldown - Enhanced Feature!

You now have the freedom to define your own cooldown periods for different review-based earn rules, and the cooldown period can now be set on a per-product basis.
May 2, 2023
New
Feature

New! Redemption Rate Graph

Live graph providing an overview of the redemption rate of your reward programme now available in the Influence.io dashboard.
May 1, 2023

Track Engagement with the New Analytics Feature!

You are now able to track engagement with your loyalty programme with the new analytics feature in Influence.io.
May 1, 2023
New
Integration

Reward customers using the Shopify Gift Card and Influence.io with our latest feature

Our latest feature enables you to reward customers using the Shopify Gift Card
Learn more
April 24, 2023
Integration
New

New! Influence.io X Shopify POS Integration

By using our Shopify POS tile, merchants can access the dashboard, view customer's point balances and redeem rewards on behalf of their customers, all within the POS app.
Learn More
March 29, 2023

💰 Automatically Subtract Points in Influence.io Settings

Stores have the option to automatically subtract points from a customer's loyalty account when they receive a refund of one or all products they purchased.
More
March 13, 2023
Feature
Improved

Smarter Ways to Earn Reward Points

Influence.io is officially out of beta and comes with new ways for your customers to earn points.
More
Improved

Protecting Your Edits: Introducing Unsaved Changes Confirmation Pop-Up

Added in a 'confirm unsaved changes' pop up in the Influence.io Dash to improve usability and CX.
More